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Latitude.sh supports passkey authentication using WebAuthn/FIDO standards. Passkeys provide a faster and more secure way to sign in using your device’s biometrics (fingerprint, face recognition) or security keys, eliminating the need for passwords.

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Setting up Passkeys

  1. On the Latitude.sh dashboard, go to your profile page.
  2. In the Passkeys section, click Create passkey to start the passkey creation process.
  3. Follow your device’s prompts.
  4. Once created, you can customize the passkey name for easy identification.
  5. Click Save to complete the setup.

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Signing in with Passkeys

After setting up passkeys, you can use them to log in:
  1. Go to the Latitude.sh dashboard.
  2. Click Continue with Passkey.
  3. Follow your device’s authentication prompts.
  4. You’ll be automatically signed in to your account.

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Managing Passkeys

You can manage your passkeys from your profile page:
  • Rename passkeys: Click on a passkey display name, edit it and press enter to save.
  • Delete passkeys: Remove passkeys you no longer use by clicking the delete icon.

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Passkeys with SAML SSO

If your team uses SAML Single Sign-On (SSO), passkeys are not available. Users cannot create or log in with passkeys and must authenticate through the organization’s SSO provider.

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Troubleshooting

If you’re having trouble with passkey authentication:
  • Ensure your browser supports WebAuthn (most modern browsers do).
  • Check that your device’s biometric authentication is properly configured.
  • Try using a different passkey if you have multiple registered.
  • Access your account through a different method and set up a new passkey.
  • Contact support if you’re unable to access your account.
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