Before you upgrade
These resources can’t be upgraded:- Resources already in a Reserved project, including yearly servers. Upgrade billing method isn’t listed for them.
- Servers on a legacy plan. The upgrade sidesheet shows a Contact support option instead.
- The server isn’t locked. Upgrade billing method is disabled in Settings while the server is locked. Unlock the server first.
- No additional IPs or VLANs are assigned when upgrading to yearly. Remove them first. The error lists the ones still assigned.
- Your payment method can be authorized. Upgrading to monthly or yearly needs a successful authorization on your payment method.
Upgrading a server
- Go to the page of the server and open the Settings tab.
- Select Upgrade billing method.
- Choose the new billing method.
- Type the server hostname to confirm, then select Upgrade to monthly or Upgrade to yearly.
Upgrading a virtual machine
- Go to the page of the virtual machine.
- Next to Price, select Save up to 65%.
- Choose the new billing method.
- Type the virtual machine name to confirm, then select Upgrade to monthly or Upgrade to yearly.
billing attribute of the update server and update virtual machine endpoints.