If your server becomes unreachable over SSH or if you want to see and modify functions before the OS boots, such as BIOS setup and grub, use the Out-of-band feature to access a serial console over SSH. Out-of-band is the easiest method to start a recovery process for your instance compared to Rescue mode and Remote access. Latitude.sh’s Out-of-band feature runs in a secure, isolated environment, requires no agents or virtualization and is available in all locations for all instances.

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Requirements

To access your server’s serial console with Out-of-band, you will need:
  • Your server’s root password
  • An SSH key
If you changed the root password or don’t have one, use Rescue mode and change the root password first.

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Creating an Out-of-Band connection

  1. Go to the server page, click Actions, and select Out-of-Band.
  2. Select your SSH Key and then click on Enable Out-of-Band.
  3. Wait until the process finishes and the status change from Connecting to Connected.

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Accessing the machine using the Out-of-Band connection

  1. Copy the command snippet from the side panel.
  2. Open your Terminal, paste the snippet, and press Enter to start a SOL (Serial Over Lan) session.
  3. Log in to the server by pressing Enter and insert your password. Note that pressing Enter takes you out of the SOL console.

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Ending the session

If you want to get out of the SOL Session, type ~. and the session will end.